SHIPPING POLICY
- At Odourable, we aim to ensure a smooth and reliable shopping experience for our customers. Please read our shipping policy carefully before placing your order.
- Order Processing Time: All orders are processed within 1–2 business days after payment confirmation.
- Delivery Timeline: Orders are usually delivered within 3–7 business days depending on your location. Metro cities may receive faster delivery.
- Shipping Charges: We offer Free Delivery on all orders across India. No hidden charges.
- Order Tracking: Once your order is shipped, you will receive a tracking ID via email/SMS to monitor your shipment.
- No Return/Exchange Policy: Due to the nature of perfumes and personal care products, we strictly follow a No Return & No Exchange Policy. We maintain this to ensure product hygiene and authenticity.
- Damaged/Defective Products: In rare cases, if your product arrives damaged, defective, or incorrect, kindly reach out to us within 48 hours of delivery with unboxing pictures and order details at support@odourable.com. Our team will assist you with a suitable resolution.
- Delivery Delays: While we partner with reliable courier services, delays due to unforeseen circumstances (such as weather, strikes, or logistics issues) may occur. We appreciate your understanding in such cases.